Care homes & home care · Jersey

Care Home & Home-Visit Dentist in Jersey

Dental care, hearing checks and staff training from one partner. Our dentist team visits twice a year, treats residents as needed, trains and certifies your carers, and adds free hearing checks with our audiologist. It costs the home nothing, and there’s no extra admin for your team.

Book a 20-minute visit: 01534 875 587Email us

 
 
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At a glance

Dental visitstwice a year, on site
Urgent problemsseen within one working day
Hearing checksfree, with our audiologist
Carer trainingfree, with certificates
Cost to the homenothing
Watch

Our care home partnership in a minute

A short film for care home managers and home-care providers.

The difference it makes

Residents out of pain. Families reassured. Staff who know what to do.

 

Residents out of pain

Twice-yearly examinations find dental pain early, and an urgent visit within one working day fixes it.

 

Eating and sleeping better

A comfortable mouth and dentures that fit mean residents chew, keep their weight on and sleep.

 

Families reassured

A written update after every visit, and one number to call.

 

Staff who know what to do

Certified training in daily mouth care, spotting problems early and explaining them to families.

 

A home you can market

“Our care team is Confidence Dental trained”, on your website, in your brochure and on show-rounds.

 

Inspection-ready

An oral health policy, mouth care plans, a training register and an annual summary, produced for you.

It costs the home nothing, with no admin for your team. Residents pay only for their own treatment, quoted in writing first, and eligible Pension Plus members pay nothing upfront.

Nothing extra for your team

Your team does three things. We do everything else.

01

A resident list

We mark who qualifies for Pension Plus and who already has a dentist.

02

A quiet room, or the resident’s own

Visits fit around meals and medication rounds.

03

One carer in the room

Not one carer per resident.

We do

  •  Consent packs and family letters
  •  Pension Plus applications and invoicing
  •  Visit dates set a year ahead
  •  Mouth care plans for your care files
  •  Practice appointments and accessible transport
  •  Notes to the GP and existing dentist
  •  Same-day triage when a resident is in pain
  •  Training, certificates and the training register

Training runs at times your rota allows, including evenings and nights.

Dental care

A dentist and dental nurse see every consenting resident twice a year, on site

Every visit

  •  A full examination, in the resident’s room or a quiet lounge
  •  An oral cancer screen, at no extra cost
  •  A denture check, with free denture marking
  •  A mouth care plan for the care file
  •  A free hearing check with our audiologist

Treatment as needed

  •  On site: fillings, dentures, repairs, and extractions where safe
  •  At the practice: crowns, implants and sedation. We book the appointment and arrange accessible transport
  •  Urgent problems seen within one working day

A report to the home within 5 working days, with notes shared with the GP and any existing dentist, with consent. The same service is available for people receiving care in their own homes.

Hearing and training

Free hearing checks, and certified training for every carer

Free hearing checks

Hearing loss is often mistaken for confusion. Our audiologist, Helen, checks it on the same visit, free.

  •  A hearing screening and ear check in the resident’s room
  •  Hearing aids checked, cleaned and re-tubed
  •  A referral to the GP or audiology where more is needed

Staff training and certificates

90 minutes on site, free, with an official Confidence Dental certificate for every carer, built on the recognised standard, NICE NG48.

  •  Mouth Care Essentials: all care staff, 90 minutes, certificate valid for 12 months
  •  Annual refresher: 45 minutes, on the same day as a dental visit
  •  Oral Health Champion: one or two staff per home, a half-day at the practice
  •  An oral health policy template, a mouth care plan template and a training register
Funding

Pension Plus: eligible residents pay nothing upfront

We’re fully Pension Plus accredited. We find which residents qualify, apply for them and bill the Government.

  • Pension Plus: dental check-upup to £55 a year
  • Pension Plus: treatment or denturesup to £1,900 every 4 years
  • Pension Plus: scale and polishcovered

Who qualifies: residents of pension age who pay no Jersey income tax and have assets under £64,000, not counting their home. Residents who don’t qualify pay our standard fees, quoted first and fixed for 12 months. Figures from gov.je as of 27 October 2026; we confirm each resident’s benefit before treatment. More about Pension Plus.

How it works

From a one-page agreement to a first visit within four weeks

01

One-page agreement

No fees, no minimum term, 30 days’ notice.

02

Set-up call

Your resident list, visit dates and a named contact.

03

First visit within 4 weeks

Reports within 5 working days.

04

Training within 8 weeks

Then a visit every six months.

 

Safe to have in your home

Jersey-registered clinicians, indemnified and criminal-record checked. Instruments decontaminated to surgery standard. Nothing happens without consent or a best-interests decision.

 

Their own room, their own pace

Short, unhurried visits with a familiar carer present, and no pressure to accept treatment. Comfort-focused mouth care for residents in their last days.

FAQs

Care home dental care: your questions answered

Our residents already have dentists.

They keep them. We cover residents without a dentist, or who can no longer travel to one.

Will this mean more work for my staff?

Three things from your team: a resident list, a quiet room and one carer in the room. We do the rest.

Getting residents to a clinic is the hard part.

We book the appointment, arrange accessible transport and meet them at the door.

Will families get surprise bills?

No. Every treatment is quoted in writing first, Pension Plus is applied where a resident qualifies, and our fees are fixed for 12 months.

What if the visiting dentist stops coming?

Visit dates are set a year ahead, a team covers absence, and there’s no minimum term.

Will residents with dementia be distressed?

We see them in their own room with a familiar carer, and we come back another day rather than push.

Who do we call when a resident is in pain?

One number, 01534 875 587, with same-day triage. Urgent problems are seen within one working day.

Do you visit people in their own homes?

Yes. The same service is available for people receiving care in their own homes in Jersey.

What does it cost the care home?

Nothing. Residents pay only for their own treatment, quoted in writing first, and eligible Pension Plus members pay nothing upfront.

Are the hearing checks a full hearing test?

They’re screenings, not diagnostic assessments. Where more is needed, we refer to the GP or audiology.

Next steps

A 20-minute visit is all it takes to start

We meet the manager, see the space and agree a first visit date.

01

Book the introductory visit

Call 01534 875 587 or email reception@confidencedental.com.

02

Send us your resident list

We mark who qualifies for Pension Plus.

03

First visit within 4 weeks

Staff training within 8.

Launch offer: for the first homes to join, the first-visit assessment and mouth care plan for every resident is free.

Download the partnership brochure (PDF)

Book a 20-minute introductory visit

For care homes and home-care providers across Jersey
Millais House, Castle Quay, St Helier JE2 3EG

Call 01534 875 587Email us

Hearing checks are screenings, not diagnostic assessments. Pension Plus figures from gov.je as of 27 October 2026; we confirm each resident’s benefit before treatment. Service standards are written into the partnership agreement.